PerfectServe is a private, provider-to-provider collaboration service that allows you to quickly and easily connect with your colleagues via HIPAA-secure real-time calls and text messages. It also provides a secure method for sharing clinical photos.
Key Benefits of PerfectServe:
- One-tap, one-number access to every medical staff member. To contact another medical staff member, launch the PerfectServe iPhone or Android mobile application, or dial the toll-free 855-DocLink number. As a physician, all you need to know is the name of the colleague you wish to reach.
- Real-time calls and secure messaging. Sometimes physicians want to send a text. Other times they need to have a conversation. With PerfectServe Practitioner, physicians are able to choose the best communications mode for each specific clinical situation.
- Individual physician control. Physicians can indicate when and how they want to be reached based on the time of day and day of week. They may choose to be available for calls and messages; messages only with immediate notification; or unavailable and receive non-urgent messages without notification.
- Caller-ID privacy with patients. When a physician returns patient calls through PerfectServe, his office number, not a personal mobile number, appears as the caller ID. Additionally, PerfectServe overcomes anonymous-caller ID block.
Instructions on how to download the PerfectServe App can be found above in the User Guides section for either Android or iPhone.